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  • The Door Store Ltd
  • The Floor Store Ltd

Careers

Trainee Salesperson | Newtownabbey
  • Trainee Salesperson

    Newtownabbey
    Full Time 38.5 hours per week + bonus scheme worth up to 3000
    Salary: £19,600.00-£22,000.00 per year

    The Door Store is one of the UKs’ largest retailers of doors, floors, stair casing and associated hardware, we are currently looking for an experienced and energetic retail sales person for our Newtownabbey branch located at BT37 9UL. The majority of our sales are conducted face to face with customers but we also conduct sales via telephone and through our online sales channel.

    Training for the role will be on the job and usually takes about 8 weeks to become fully accustomed to all our products and services. After that you will be introduced to our bonus scheme which will open the door to further rewards.

    Sales Duties

    · Provide excellent customer service that exceeds all customer’s expectations

    · Ensure customers are dealt with efficiently and courteously

    · Deal with customers’ orders and queries in a confident, efficient and professional manner

    · Develop a comprehensive product knowledge to help customers select the best product available for them, remembering to upsell ancillary products such as ironmongery, trims etc.

    · Ensure specific customer requirements (e.g. glass, hardware etc.) are processed efficiently, correctly and meet any delivery promises

    · Ensure all promises made to customers are realistic and achievable

    · Resolve customer issues/enquiries to a satisfactory conclusion

    · Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off)

    · Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly

    · Maintain sales performance in line with your peers

    Key Skills

    · Experience in performance related sales desirable

    · Basic computer skills, particularly in Microsoft Products

    · Good attitude towards daily work and teamwork

    · Flexibility to help out in unforeseen circumstances

    · An element of manual handling and lifting products is required

    · Smart appearance is essential

    Hours 38.5hrs per week (averaged over a two week rotation)

    Week 1 working hours: 41.25hr (9am-5.30pm Monday - Saturday, 9am-8.00pm Thursday, off Sunday and a weekday)

    Week 2 working hours: 35.75hr (9am-5.30pm Monday - Saturday, 11am-4pm Sunday off two weekdays)

    · Basic Salary £19,600 - £22,000 depending on experience

    · Sales bonus scheme available worth up to £3,000 p.a in addition to basic salary

    Apply for this Job

    Option 1 - Complete an application form


    You can download our application form below and submit it online.

    Please note that when you click 'submit' you need your email application to be open, otherwise the email may be saved in your Outbox and not sent.

    If you are completing the form on a mobile device or tablet you will need an appropriate PDF reader app installed, such as Adobe Acrobat.

    Alternatively, you can print and post the completed form to:

    Careers Department
    The Door Store Limited
    3 Longwood Road
    Newtownabbey
    Co. Antrim
    BT37 9UL

    Option 2 - Submit your CV


    Complete the form below and attach your CV:
    Attach your CV